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We automate review monitoring and analytics across major e-comm sites

Helping Today’s Biggest Brands Listen to Their Customers and Improve Products
Test it with your own products for 90 days
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Many companies say they 'put the customer at the heart of their business.' But until you can find a way to listen to all that feedback and turn it into better products, you'll never succeed. reviewmonitoring.com helps us listen to far more of our customers than we were before.

Andy - Hoover.comSenior Manager Social Media
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Since 2014 I have managed product reviews for 5+ brands across a dozen+ online marketplaces. Since becoming a reviewmonitoring.com customer in 2016, my team's efforts have been enhanced significantly. The pricing is reasonable for the immense value gained.

MattReputation Manager
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When customers voluntarily go online to provide honest feedback on their experience of our products, there is very little reason not to listen to what they have to say. reviewmonitoring.com is a great solution that allows us to tackle most of our retailers in one easy and convenient dashboard.

Kristin - AmericanTextile.comE-comm Category Analyst
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Review Monitoring is a tool no company should be without! It not only enhances our ability to interact with consumers but also empowers our design teams to quickly recognize and diagnose trending issues. The benefit of this service has take our business analytics to the next level!

Jeremy - Otterbox.comCustomer Quality Engineer
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Consumers use reviews when making purchase decisions every day, so the value of being alerted to and responding to customer's reviews cannot be understated. reviewmonitoring.com has helped us improve our review scores and brand sentiment through their data and reporting features.

Michael - Sanus.comSocial Media & PR Strategist

Chat with your Review Data using AI

Simply ask questions...

Make Sense of all this Review Data

In a few clicks, using just one of many features, you can find exactly what the product does well and what needs to be improved (see video below)

Collective approach to research and development

We’ve reached the point where our CPG clients now drive majority of the implemented features.  Our platform is built for you by your peers.

Our focus is to automate customer feedback/reviews research, analytics and provide intelligent answers to the most important questions around product performance.

Test Drive it with 3 Products

Fanatical Support

Helping you achieve your goal is our priority (chat, phone, email)

Improve Products

Finally a way to learn about products’ strengths and weaknesses

Advanced Analytics

Machine Learning and NLP for intelligent answers

Monitor Competitors

Know what they do well and where they struggle

Big Picture

Listen to & Analyze data from 15+ major retail sites

Fast & Scalable

Unlimited users, 1-10k+ products, constantly evolving

1

Schedule a Demo

We'll give you a quick overview of the service and answer all of your questions (pricing, capabilities...). Usually 15+ minutes depending on your curiosity and feedback.
2

Receive a Trial Account

You'll get a chance to test drive your fully featured dashboard with your own products. Just like the one you'll see during your demo.
3

Make a Decision

It's simple as that, when you are ready, let us know if/when you'd like to start. No pressure or commitments.
“

Many companies say they 'put the customer at the heart of their business.' But until you can find a way to listen to all that feedback and turn it into better products, you'll never succeed. reviewmonitoring.com helps us listen to far more of our customers than we were before.

Andy - Hoover.comSenior Manager Social Media