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ReviewMonitroing

Are Negative Amazon Ratings with No Review Better Than No Feedback at All?

By ReviewMonitroing | Online Reviews | No Comments

As a retailer, it’s frustrating to receive a one-star rating for your product. It’s even more frustrating if the customer didn’t take the time to…

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Which Reviews Should You Respond To?

By ReviewMonitroing | Online Reviews

If you’ve ever wondered which reviews to respond to, you’re not alone. Believe it or not, there is a right answer and a wrong answer…

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How to Analyze Amazon Reviews in just a few clicks to find strengths and weaknesses of any product

By ReviewMonitroing | Online Reviews | No Comments

Summary In this three-minute video, the Review Monitoring tool analyzes Amazon and other e-comm store reviews and customer questions to find the strengths and weaknesses…

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Online Reviews – Most helpful when making a purchase decision

By ReviewMonitroing | Online Reviews, Retailers

Online reviews are the most helpful source of influence towards making a purchase decision More than 7 in 10 (72%) shoppers find online reviews helpful…

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Amazon Comments

Amazon Discontinues Early Reviewer Program for Independent Online Retailers

By ReviewMonitroing | Online Reviews, Retailers
From searching for pet supplies to discovering the best green cleaning products, most Amazon shoppers are aware of the online retail company’s Early Reviewer Program, even if they don’t know...
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Amazon Comments

Amazon is removing commenting feature from product reviews

By ReviewMonitroing | Online Reviews, Retailers

Many Amazon sellers have used their commenting feature to respond to reviews left about their products. Recently, however, Amazon has announced that they will be…

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Amazon “Reviews” Replaced by “Global Ratings”

By ReviewMonitroing | Online Reviews, Retailers
Shoppers no longer need to leave a written product review when offering their opinions on Amazon. Simple star ratings will do. Since September 2019, Amazon has been testing this new...
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Is Amazon Testing New Icons to Drive Review Engagement?

By ReviewMonitroing | Online Reviews, Retailers

Amazon has just begun, from what we can tell, piloting a three-way test for improving customer engagement with product reviews. Anyone who has read a review…

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Best Buy uses online ratings in physical stores to influence shoppers

By ReviewMonitroing | Retailers

Best Buy stores in the US now include customer ratings from their websites in product description cards in physical stores. Online star ratings next to…

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